AttaPoll Privacy Policy | Data Protection & Your Rights

Privacy policy

Last Updated: 4 February 2025

AttaPoll is owned by AttaPoll Ltd, a company registered in England and Wales with company number 10042842. We are registered with the Information Commissioner’s Office in the United Kingdom as a Data Controller, with registration number ZA328071. This privacy policy explains how we use any personal information we collect about you when you join our panel to take part in surveys, use our mobile applications, or visit our website. If this document is presented in any language other than English, this translation is provided solely as a courtesy. In all cases, the English version shall be decisive regarding any interpretation of the text.

Compliance With UK GDPR, GDPR & US State Laws

AttaPoll complies with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and relevant United States state laws, such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and other applicable privacy regulations. If you are a resident of these jurisdictions, you may have specific rights regarding your personal information, as outlined in the respective sections below.

For individuals located in the UK, European Union, and European Economic Area, we process personal data in compliance with GDPR regulations, ensuring the lawful, fair, and transparent processing of personal data.

For residents of California, you have the right to request access, deletion, or correction of your personal information. You may also opt out of certain data-sharing practices as per CCPA guidelines. To exercise your rights, please contact us at info@attapoll.com.

What Information Do We Collect?

We collect:

Information you provide when using our mobile applications, website, or contacting us by email.
Your responses when you complete any of the surveys.
Information about your location.
Information about the device you use to access our mobile applications and website.
Testimonials you supply using our mobile applications, website, or by email.

How Will We Use the Information You Provide?

We will use the information to:

Send you invitations to participate in surveys based on your location and/or the information you provided to us.
Append information about you to your responses for any surveys you participate in, such as geographical location or age, to produce anonymous research results.
With your explicit consent, pass your individual survey responses along with your personal information to the client who commissioned the survey.
Invite you to participate in partner surveys in which your participation is optional. By participating in such partner surveys you are providing your responses directly to the client who commissioned and hosted the survey.
Identify suitable partner survey opportunities based on the information you have shared.
Identify whether you are complying with our terms of service.
Create anonymous, statistical profiles of panel membership based on the information provided by panel members.
Share limited information with subcontractors working on our behalf under strict confidentiality agreements.
Display testimonials and endorsements you provide on our website, mobile applications, and social media pages.

Third-Party Data Collection and Sharing

We may obtain demographic and/or profile information from third parties, including data brokers, social media platforms, and sample suppliers. We may use this information for data validation, fraud detection, and identifying relevant survey opportunities.

We may share personal data and non-personal data with third parties for:

Identifying third-party survey opportunities for you.
Facilitating your participation in surveys.
Tracking survey activity and quality control.
Incentive/reward fulfillment.

Since some third-party recipients may reside outside of the European Union/European Economic Area, your personal data may be transferred and stored in jurisdictions including the United States, where data protection laws may differ from those in your country of residence.

AttaPoll utilizes Hyperwallet payment services to deliver payments to you. Such payment services are subject to the Hyperwallet Terms of Service and the Hyperwallet Privacy Policy https://pay.hyperwallet.com/hw2web/consumer/page/legalAgreement.xhtml

Use of Cookies and Similar Technologies

By using our services, you agree to our use of cookies and the collection of device information for purposes such as quality control, analytics, and user validation. You can control cookies via browser settings and manage preferences via our website’s cookie consent banner.

For more details on cookies, visit https://www.allaboutcookies.org.

In addition to our use of cookies, our website and mobile applications automatically capture information about your IP Address, operating system, screen display settings, browser type, mobile advertising identifiers, and other device capabilities. We use this information to:

assist in providing support to you should you have difficulty accessing or completing a survey.
ensure that the survey is delivered in a form suited to the software your computer or mobile device is using.
to identify suitable partner survey opportunities.
determine the source of mobile application installs and establish advertising effectiveness.

How Long Will We Keep Your Information?

We retain your information for as long as you remain a member of our panel. You may request deletion at any time. We may also remove you from our panel if you are not taking part in any surveys, are no longer eligible to be a member for any other reason, or the panel is closed. When you leave the panel, are removed, the panel is closed, or at your request, we will delete your information except for anonymous survey responses and data required to fulfill legal obligations, prevent fraud, and enforce our terms and conditions.

How to Access, Correct, or Delete Your Information

You have the right to request a copy of the personal information we hold about you. We make this information available to you to view, amend or delete from within our mobile applications. You can opt-out or delete the information we hold about you whenever you want. You can request this action be taken from within our mobile applications (use the “My Profile” screen and choose “Delete Account”) or using your web browser via the Account Portal at https://attapoll.app/account-portal

Security Measures

We take security seriously and implement appropriate technical and organizational measures to protect your personal information from loss, theft, and misuse. These include controlled access to systems and secure encryption of data transmissions.

Compliance with Legal Obligations

We may disclose your personal information when required by law or to:

Comply with subpoenas, court orders, or other legal processes.
Investigate, prevent, or take action regarding fraudulent or illegal activities.
Respond to government requests or protect our rights and user safety.

Sale or Transfer of Business

In the event of a business transfer, merger, or acquisition, your data may be transferred as part of business assets. Any acquiring entity will be required to uphold the terms outlined in this Privacy Policy. You will be notified via email and a prominent notice on our website in the event of such a transfer.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted here with a revision date. If significant changes occur, we will notify you via email or app notifications.